Hastings Cub Foods among stores affected by data breach
Supervalu announced Aug. 14 that part of its computer network had been the target of a criminal intrusion that may have allowed customers’ payment card data to be stolen at its stores.
Cardholder data may have been stolen between June 22 and July 17 at 180 of the company’s stores and potentially 29 of its franchised Cub Foods stores. The Cub Foods store in Hastings was among the affected stores listed.
According to a statement released by Supervalu Thursday, the intrusion may have resulted in the theft of account numbers and, in some cases, the expiration date and other numerical information from the card and/or the cardholder’s name. The data was stolen through some of the company’s point-of-sale systems. So far, there has been no evidence of misuse of the data, Supervalu said in the statement.
“The safety of our customers’ personal information is a top priority for us,” said President and CEO Sam Duncan. “The intrusion was identified by our internal team, it was quickly contained, and we have had no evidence of any misuse of any customer data. I regret any inconvenience that this may cause our customers but want to assure them that it is safe to shop in our stores.”
Federal law enforcement has been notified of the data breach, and Supervalu reported it is cooperating with investigation efforts, both with law enforcement and with major credit card brands also investigating the intrusion.
A third-party data forensics investigation is ongoing. Supervalu believes the intrusion has been contained and that customers can safely use their credit and debit cards in its stores. Supervalu has not determined that any cardholder data was in fact stolen, but is offering one year of complimentary consumer identity protection to those whose cards may have been affected by the breach.
A call center has also been set up to answer customer questions. The call center will be staffed from 8 a.m. to 8 p.m. Monday through Saturday and can be reached at 855-731-6018. Information is also available online at www.supervalu.com under the Consumer Security Advisory section.
Supervalu urges its customers to closely review their bank and credit card statements, credit reports and other financial information for evidence of identity theft or other unusual activity.